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Concern from across the political and nonprofit world
A diverse group of organizations came together to send a letter to Congress on June 19th, asking that legislators stop using software that blocks constituent messages sent through organization websites.
Since then, advocacy groups have formed a more formal coalition to negotiate a better way for Americans to communicate electronically with elected officials. If you are a nonprofit organization who uses the Internet to connect your members with lawmakers, you have an interest in the work of this coalition as we move forward. If you are a staff member or volunteer with authority to sign your organization on to a coalition, please sign up using the form on this page! Download the position statement.
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Join the list of supporting organizations!
Even if your organization signed the letter, please fill in this quick form to say you want to stick with this coalition and move forward on the position stated in the letter to Congress.
To take direct action as an individual, click here!
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Update: The coalition proposes a framework for an improved email system. Members of the Don't Block My Voice coalition are reaching out to legislators with a positive proposal and to learn more about the reasons that "logic puzzle" was adopted by some offices. We have learned much and continue to learn from our communications with legislative offices.
Why did Representatives do it?
- Some offices distrust that the emails our members send to them come from real people.
- Most offices are overwhelmed by the volume of communication they receive.
- Some have effective technologies for handling that volume but many do not.
What is our position? Advocacy organizations like ours that collect letters, comments and petition signatures have an important and valid role in American politics. The opinions and sentiments that our members convey through our systems are real, individual public contacts and Congress ought to receive and treat them as such. At the same time, we respect the concerns of staff who must manage the volume of communication.
Over the last five to ten years advocacy groups have developed techniques to deliver growing quantities of on-line communication and Congressional offices have simultaneously developed techniques to manage the growing tide of information. This has largely unfolded with little to no direct coordination, leading to some misunderstandings and the evolution of an ad-hoc and inconsistent system that does not well serve the goal we all share of efficient, thorough democratic communication between citizens and Congress.
For many of us, the new "logic puzzle" system served as a strong reminder that this system has become needlessly complicated and adversarial. It is thus our intention as a coalition to use this opportunity to reach out to Congressional offices with a united commitment to permanently change the way on-line communications are delivered and received. By addressing concerns on both sides, we feel we can create a new consistent, cooperative model that respects both the citizen's voice and congressional offices' time and processes.
We propose that the House and the Senate move towards a single, standardized protocol for handling electronic communication (a standard API) that meets the following basic criteria for the benefit of both Congress and our members:
- it allows citizens to continue to submit unique comments to members of Congress through intermediary organizations, and guarantees that their unique comments will be received by legislative offices and treated as valid communications;
- it provides legislative offices address information as necessary to facilitate easy replies to each correspondent, in a format most compatible with existing constituent management protocols;
- it facilitates the easy identification and separation of true constituent messages from other public contact;
- it facilitates a legislative offices' ability to receive standard messages (such as petition statements) as a single message with all the name and address information attached in a usable format or through whichever method is preferred by the offices.
As organizations committed to improved communication with Congress, we agree to the following basic protocol.
- to continue to deliver only the real comments of real people as written to Congress, as well as only the name and address information of real people who individually sign standard petitions or affirm standard messages;
- to facilitate better communication and ensure validity, we agree to make contact information for the organizations representing the bulk of electronic communications to Congress readily available to staff and legislators so that we may be contacted quickly and easily if legislators or staff have a concern about any aspect of electronic delivery.
What can your organization do to help? We ask you to join the coalition in support of these basic concepts. No letter will go to Congress listing your organization unless you specifically approve the language.
Our greatest strength moving forward with Congressional leadership is the size and diversity of our coalition. Our organizations facilitate the vast majority of the communications sent by Americans to Congress—and that alone has helped move the process forward. But the protocol we develop with key offices must be adopted by many others. A strong and diverse coalition speaking with one voice will help promote adoption of those changes.
Who is leading this coalition? Currently an informal steering committee has drafted letters and position statements, taking them to the much larger group for consensus, and is working with the parallel coalition of our technology companies. The informal leadership includes RightMarch, Consumers Union, MoveOn, National Taxpayers Union, Care2-The Petition Site, and Earthjustice. If you would like to be more involved, email Kathy Mitchell at mitcka@consumer.org. The larger coalition includes the dozens of groups listed on our website with more coming every day.
To join the coalition, please sign on using the simple form on this page. To see the groups who have formalized their support as coalition members, click here. The groups listed below signed the original letter to Congress opposing the Logic Puzzle. |